Customer Reviews

This page showcases actual documents we have received as customer reviews. See what our previous customers have to say about East Mountain Roofing!


Had roof replacement on our home and garage. First I would like to complement Jorge and his crew for their hard work. Daniel was professional in his approach in both his estimates and the completion of the job. Judy and I are very grateful and would not hesitate to request his services in the future. THANKS!!

Robert Velasquez

EMR always does great work! As a contractor, they're always my first choice!

Kelsey McIntyre

I just can't say enough good things about this company. They are always prompt, knowledgeable and professional. They've worked on my roof twice and both times went above and beyond that required for the job. It's obvious that this company cares about the employees and that reflects in the pride they take in the work. I will call them when it's time for a new TPO roof.

bettie jean

Totally professional and on time. Did an amazing job and very affordable too

Randy Ramos

EMR was very responsive. They worked with my schedule and performed the work to my specifications. George, the installer, was very professional and respectful. He worked very hard and did a great job!

Tim Bridge

COMPLETELY SATISFIED! The East Mtn Roofing crew did an outstanding job! The new TPO roof that they installed on our house looks great, and is a MUCH better alternative to the original built-up gravel roof it replaces. We are especially impressed with the efficiency and professionalism which these guys worked with! The roofing crew were always on the job early, and worked hard all day. They finished the job a day sooner than promised, and it turned out better than we expected. Besides a new roof, the EMR crew also rebuilt all 14 drainage canales on the roof, and that job turned out perfect as well. Another thing of note: When the workers discovered the need for some gutter replacement work - previously unknown and not included in the bid - they informed me of the problem, and I said go ahead. The crew did a superb job on the repair, and EMR kept exactly to their bid. I was not charged for the extra work, beyond materials cost. Now THAT'S a respectable business ethic! I TOTALLY RECOMMEND THESE GUYS! Thanks EMR for an excellent job! The Kirbys Sandia Park, NM

Diane Kirby

EMR did both my flat roof (TPO) and my metal sloped roof. They were not the cheapest quote, but everyone told me go with East Mountain. Good advice. They quoted 3 days for the flat roof, were done in 1.5 days. I have solar thermal panels on one slope, I was going to pay 7k for a crane to pick the module and replace it, they picked it up by each bracket and roofed under it saving me that much. Pros. These people are pros. Take the advice I was given; go with East Mountain Roofing.

Jesse Rock

Daniel was great, professional, and friendly. The job was done on time, at the Price he quoted, and his worker were very professional. I would highly recommend you East Mountain Roofing.

Owner great to work with. Crew nothing but professional at the home. Work done in timely manner. Would highly recommend before heading to the big box stores. Oh and being local is a huge +.

Matthew H.

Very pleased with the quality of service, reliability and attention to detail, including trash. Would highly recommend East Mountain Roofing.

Deidre S.

We had leak in garage roof. Initially planned to do garage only, but after consulting with Daniel, decided to do entire roof.

Great. Now waiting for help in repairing garage ceiling where wallboard is damaged. Very satisfied with experience.

Angie's List User

My parents roof had several leaks a year ago after a few major rain storms hit the area. I had called several roofing companies to inquire about an estimate and scheduling the repairs. Those businesses either didn't call us back or weren't going to be able to get to us for several weeks. When I called East Mountain Roofing (EMR), I actually got to speak with the owner, Daniel (who was great to work with). He personally came out the next morning to give us an estimate and, because of the severity of the leaks, was able to bring his team over that very afternoon. EMR was professional, delivered excellent work, and was very affordable.

Several weeks after the install, Daniel called my parents to ask if there was any additional issues and to ensure they were happy with the finished product. He expressed to them that he backed up their work and if there were any problems, he would take care of it immediately. You don't get that often. It's hard to find a company out there that focuses on providing a quality product with even better customer service, and I am so glad we found EMR. Anytime friends or family mention they need work done, I give them East Mountain Roofing's contact information. Truly the best!

David W.

I wanted to mention, East Mountain Roofing was a pleasure to deal with. Daniel
Kniffin (owner) gave us a quote immediately and was very honest while we received other quotes which took 1 week or longer to get back to us. Daniel Kniffin kept in touch with us, as to when the work would be done plus he is a great leader for his employees. He was on the job helping. I have never seen an owner of a company do that, even when I was living in South Florida.

The employees were very cordial and friendly. They worked in the cold windy
weather with no complaining and picked up the debris from the job. East Mountain Roofing has a great team and noticed the employees work as a team.
I would highly recommend East Mountain Roofing because its rare to find quality like this in New Mexico.

Karen Marshall

Professional, great quality, and value. Overall a wonderful company, highly recommend!

Robert H.

East Mountain Roofing was professional, punctual and they did a great job! They were informative and took the time to answer our questions. The employees were courteous and respectful. Everything about them was great. I would highly recommend them to anyone!

G Stiverson

The team from EMR were excellent. My new roof looks great and is built better than original. The guys didn't play around and were very reliable. The clean up after the job was complete. I highly recommend this company.

Charlton N.

I have been fortunate enough to be an employee of east mountain roofing for three years. The owner, and managers are top notch, detail oriented and put quality, and the customer first. My 30 years in the industry have proven that good roofers are hard to find, but we are the best.

John H.

I received a quote from East Mountain Roofing To replace my asphalt shingle Roof with a steel roof. The result was their quote was lower in price, with an installation warranty 5 times greater than a recommended competitor. The product they installed also had a warranty that exceeded their competitor's. The crew removed and replaced roof in three days. Their professional performance exceeded my expectations and they were very easy to work with. They addressed every concern I had, made recommendations for me to consider without any pressure. I highly recommend getting these folks to give you a quote. They are extremely competitive with their pricing, and I am convinced their performance is second to none.

Horizon Church

Daniel and his crew our great. I love my roof.

Mildred V.